CoopAI

Jira

Connect Jira for ticket-linked decision archaeology and knowledge gaps.

Last updated: 2026-06-29

Jira connects via Atlassian OAuth (shared with Confluence).

Org admin — connect Jira

  1. Admin portal → Integrations → Connect Jira
  2. Browser → Approve Atlassian OAuth
  3. Set Jira site URL (e.g. https://yourorg.atlassian.net)
  4. Test Jira

Enterprise: Manage access → select projects → Save scope.

Atlassian OAuth — approve CoopAI access to Jira and Confluence

Using Jira in chat

Type /jira in the composer:

/jira what tickets are open for the auth middleware refactor?

Trace Decision and Knowledge Gaps automatically cross-reference Jira when connected.

Confluence

Confluence uses the same Atlassian OAuth app. Connect separately and set Confluence site URL. Use /confluence or /wiki in chat.

Troubleshooting

SymptomFix
Empty ticket searchVerify Jira site URL; check scope includes relevant projects
OAuth redirect failsCallback must be https://api.coop-ai.dev/v1/atlassian/app/callback
403 on searchRe-connect; ensure Atlassian app has required scopes

See Connect integrations for the full checklist.